Privacy Notice




PRIVACY & DATA

Privacy Notice


This Privacy Notice explains how blotteray collects, uses, shares, protects, and manages personal information when you visit blotteray.com, purchase our artistic jewelry boxes, contact Customer Care, or otherwise interact with our services.

Last updated: August 27, 2026

E PRIVACY CONTROLLER

WHO OPERATES blotteray?

Xiamen Zhenzan Information Technology Co., Ltd.

blotteray is owned and operated by Xiamen Zhenzan Information Technology Co., Ltd.

The company is responsible for blotteray.com and for determining how personal information is handled in connection with product purchases, order administration, Customer Care, shipping coordination, returns, refunds, and website operations.

PRIVACY AT A GLANCE

ORDER Purchase Information
CARE Customer Support
SAFE Reasonable Protection
RIGHTS Privacy Requests

01 · INFORMATION WE COLLECT

Information Related To Your Shopping Experience

Contact Information Name, email address, telephone number, billing information, shipping address, and other contact details you provide.
Order Information Products purchased, order number, order value, shipping method, fulfillment status, returns, refunds, and related transaction records.
Customer Care Records Messages, support requests, return reasons, photos or videos you choose to provide, and communications with Customer Care.
Technical Information  Device, browser, IP address, website interaction, cookie identifiers, and similar technical information that may be collected when you use blotteray.com.
$ Payment Data

02 · PAYMENT INFORMATION

Payment Processing

Payment information required to complete a transaction may be processed by payment service providers made available during checkout. We may receive transaction status, payment method type, billing details, and related transaction information necessary to administer your order.

03 · HOW WE USE INFORMATION

Why We Process Personal Information

01

Orders

Process purchases, confirm orders, coordinate fulfillment, shipping, delivery, returns, exchanges, and refunds.

02

Support

Respond to questions, resolve product or delivery concerns, and provide Customer Care.

03

Operations

Maintain website functionality, prevent misuse, improve services, and meet applicable business and legal requirements.

04 · COMMUNICATIONS

Service & Customer Communications

We may use your contact information to send order confirmations, payment or fulfillment notices, shipping and tracking updates, return or refund information, security notices, and responses to Customer Care requests.

Where optional promotional communications are offered, you may use the unsubscribe method provided in those communications or contact Customer Care to request assistance with your communication preferences.

05 · INFORMATION SHARING

01

Payment Providers

Information may be shared where necessary to authorize, process, verify, or refund payments.

02

Shipping Partners

Delivery information may be provided to logistics providers, carriers, fulfillment services, or other partners needed to complete delivery.

03

Technology Providers

Hosting, analytics, security, website operation, communications, and other technical providers may process information required to perform their services.

04

Legal Requirements

Information may be disclosed when reasonably necessary to comply with applicable law, lawful requests, protect rights, prevent fraud, or maintain service security.

06 · COOKIES & SIMILAR TECHNOLOGIES

Website Functionality & Analytics

blotteray.com may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, maintain shopping sessions, understand website performance, analyze usage, improve services, and support security.

Browser settings may allow you to manage or restrict certain cookies. Disabling some technologies may affect website features or functionality.

07 · DATA SECURITY

Protecting Personal Information

We use reasonable administrative, technical, and organizational measures intended to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission or electronic storage method can be guaranteed to be completely secure. Customers should also protect account credentials, devices, and personal information used when shopping online.

08 · DATA RETENTION

How Long Information May Be Retained

Personal information may be retained for as long as reasonably necessary to complete orders, provide Customer Care, manage returns and refunds, maintain transaction records, resolve disputes, prevent misuse, meet applicable legal or accounting requirements, and support legitimate business operations.

09 · YOUR PRIVACY RIGHTS

Requests Concerning Your Personal Information

Access Request information about personal information associated with you where applicable.
Correction Request correction of inaccurate or incomplete personal information where applicable.
Deletion Request deletion of certain personal information where applicable and subject to lawful retention requirements.
Other Available Rights Depending on applicable law, additional rights or choices may be available concerning certain processing activities.

To submit a privacy request, contact service@blotteray.com. We may request information reasonably necessary to verify your identity and locate the relevant records before completing a request.

10 · INTERNATIONAL SERVICES

Cross-Border Processing

Because website, payment, logistics, technology, and Customer Care providers may operate in different locations, personal information may be processed in jurisdictions other than the location from which you access the website, subject to applicable requirements.

SERVICE PROVIDERS

Operational Necessity

Service providers receive information necessary for the services they perform and are expected to handle information in accordance with applicable obligations and their contractual responsibilities.

11 · CHILDREN'S PRIVACY

General Audience Services

blotteray is intended for general consumer shopping and is not designed to knowingly collect personal information from children in circumstances where parental or other legally required authorization would be necessary. If you believe a child has provided personal information inappropriately, contact Customer Care.

12 · THIRD-PARTY WEBSITES

External Services & Links

blotteray.com may contain links or integrations involving third-party websites or services. Their privacy practices may differ from ours. We encourage customers to review the privacy information made available by third-party services they choose to use.

13 · CHANGES TO THIS NOTICE

Privacy Notice Updates

We may update this Privacy Notice to reflect changes in our website, services, business practices, technology, service providers, or applicable requirements. The revised version will be posted on this page together with an updated effective date.

OFFICIAL BUSINESS INFORMATION

Xiamen Zhenzan Information Technology Co., Ltd.

Registered Business Address   Salle 404, A383, n° 50 rue Chengyi Nord, Parc logiciel Phase III, Zone de haute technologie Xiamen Torch
PRIVACY & SUPPORT EMAIL service@blotteray.com
CUSTOMER SERVICE PHONE +86 152 4260 4194

PRIVACY QUESTIONS & REQUESTS

Contact blotteray

If you have a question about this Privacy Notice, how your personal information is handled, or wish to submit an applicable privacy request, contact our Customer Care team using the details below.

CUSTOMER SERVICE PHONE +86 152 4260 4194
LEGAL COMPANY Xiamen Zhenzan Information Technology Co., Ltd. REGISTERED BUSINESS ADDRESS   Salle 404, A383, n° 50 rue Chengyi Nord, Parc logiciel Phase III, Zone de haute technologie Xiamen Torch

Xiamen Zhenzan Information Technology Co., Ltd. · blotteray· blotteray.com